RMA Request

Return Merchandise Authorisation — Platinum Components

Contact Details

Company Name *

First Name *

Surname *

Email *

Phone

Company Address

Country *

RMA Items

1 item

Item 1

Product Type *

Product Code *

Product Serial Number *

Invoice Number *

Unit Cost Price from Invoice *

Company item purchased from *

Fault Description *

Minimum 15 characters required0/500 characters

Review — 1 item

Item 1: No type — No serial9 issues

•Product type required
•Fault description too short (0/15 characters)
•Product code required
•Invoice number required
•Unit cost price required
•Currency required
•Company purchased from required
•Serial number required
•Serial/batch check required

RMA Terms & Conditions

All returns must be delivered to our RMA department 10 working days before the warranty expiry date. All customer labels, marks and identification stickers must be removed from returned parts before they are sent to Platinum. Failure to remove these may result in the RMA being returned to the customer. Physical damage such as bent or broken pins, label damage, damaged or burned core, damaged or missing pads, thermal paste on pins will not be accepted for RMA. RMA credit notes or replacements will be issued once the returned items have been received, inspected, and tested.

I have read and accept the RMA Terms & Conditions above. *

By submitting this form you agree to our returns and warranty policy.